New York

New York City

11001

President

SB Crisis Consulting

CEM, CBCP, MBCI, CMCP

Terror in the Workplace - Lessons Learned from the San Bernardino Survivors' Experience

Planning for an Infectious Disease Outbreak
Lessons Learned from the SARS Experience
Case Study & Lessons Learned from H1N1

From Hacking to Hurricanes - The New Era of Crisis Communications
Disaster Heroes - From Michigan to NYC & Beyond!

The New Era of Emergency Management - Are You Prepared?
From Hacking to Hurricanes - The New Era of Crisis Communications

Disaster Heroes: HEROES, HELPERS AND HOPE - From New York to New Zealand & Beyond….

A former journalist and government press secretary, Suzanne is now an international, multi-certified, award-winning crisis management consultant, trainer, speaker and author, who has helped governments, communities and companies plan for, respond to, and recover from disasters for over twenty years. She was named 2016’s ‘Continuity & Resilience Consultant of the Year – North America’ by the Business Continuity Institute (BCI), and had the honor of being a guest speaker at The White House during FEMA’s 2016 Individual & Community Preparedness Awards ceremony.

Throughout her career, Suzanne has been professionally and/or personally involved in helping communities respond, rebuild or recover from numerous crises, including the New Zealand, Manchester, San Bernardino, Brussels, and 9/11 terror attacks, the 2016 Fort McMurray, Alberta wildfire, Hurricane Katrina, Hurricane Sandy, the H1N1 pandemic, the 2003 Northeast Blackout, the 1998 “Ice Storm of the Century” in Eastern Canada, as well as numerous floods, fires, and severe storms.

More recently, Suzanne has been helping disaster survivors, including terror and mass attack survivors, recover and heal through her volunteer work as Global Ambassador of Stars of HOPE USA, and as an advocate for the San Bernardino terror attack survivors and bereaved families.

Suzanne is a Certified Emergency Manager (CEM) through the International Association of Emergency Managers (IAEM), as well as a Certified Business Continuity Professional (CBCP) through the Disaster Recovery Institute (DRI), a certified Member of the Business Continuity Institute (MBCI), and a certified Crisis Management & Communications Professional
(CMCP) through the International Consortium on Organizational Resilience (ICOR).

Suzanne’s critically-acclaimed book and podcast series, Disaster Heroes, tells the stories of ordinary men, women and children who have done extraordinary things to help respond, recover and rebuild following some of the world’s most significant modern disasters.

- NAMED ‘CONTINUITY & RESILIENCE CONSULTANT OF THE YEAR - NORTH AMERICA’ BY THE BUSINESS CONTINUITY INSTITUTE (BCI) IN 2016
- ICOR Resilience Liaison Expert/Liaison to ISO Technical Committee 292 Security and Resilience
- Crisis Communications Instructor, The Justice Institute of British Columbia (JIBC)
- Instructor, International Consortium on Organizational Resilience (ICOR)
- Board member, New York Says Thank You Foundation
- Global Ambassador, Stars of HOPE USA

Moderate: Full refund up until 14 days prior to event, except fees (travel and service)