Massachusetts

Boston

02445

Associate Director

National Preparedness Leadership Initiative at Harvard

Leading in Turbulent Times: Coping with COVID19 and Beyond. These are challenging times for leaders. Eric explains what makes leading through a long-duration crisis like the coronavirus pandemic differs in both its challenges and opportunities. He offers pragmatic tools for navigating complexity and anticipating the future. He also shares common leadership traps and how to avoid them. Eric offers practical guidance to leaders for making sense of and increasing impact in an uncertain world.

Leading in Health Systems: Creating Unity of Effort for Improved Outcomes. Few environments are as complex as modern healthcare with its multiplicity of stakeholders, evolving business models, changing technology, and ever-expanding knowledge base. Eric uses the dimensions of meta-leadership to explore how you can better know yourself as a leader, more insightfully understand your situation, and build more robust connectivity throughout the system. The building blocks of effective leadership help you create a highly functioning team and organization that delivers sustainable high performance.

BECOMING YOUR BEST LEADER: BE READY WHEN "YOU'RE IT": What is a leader? Too many organizations conflate “leadership” with a lofty title on an organizational chart. But, when we sit down to think about it, we all know that truly influential leaders do far more than tell other people what to do (in fact, that level of direction has little to do with it). Consider the leaders you most admire. They do more than direct subordinates. They seem to have an insightful understanding of every facet of a problem. They exude an unshakeable passion that motivates and engages others. This extraordinary power bestows true meaning to work, well beyond transactional to-dos. Leading is not a rank or role—it’s an attitude, purpose, and skillset that transcends any job title. Eric will help empower you or your audience with actionable, researched-backed, and engaging insights that help build confidence in your personal leadership skills.

LEADING THROUGH CRISIS AND CHANGE: It’s impossible to prepare yourself for every possible outcome. Yet there are essential skills and techniques you can learn to face high-stakes moments with confidence. Guiding a team or organization through a crisis moment begins with becoming comfortable with ambiguity. Ambiguity can feel irksome, throwing you, your team, or your boss off kilter. But effective crisis leaders know how to build islands of certainty that restore calm and foster resilience in the unknown. Eric will give you a glimpse into how they navigate even the most turbulent situations so you, too, can confidently take the reins of any challenge.

ARTful Leadership: Adaptive Capacity, Resilience, and Trust: In the age of networks, the ability to adapt and transform is paramount. Drawing up his extensive research on the extraordinary collaboration and cooperation in the aftermath of the Boston Marathon bombings as well as the latest research on swarm intelligence, psychological safety, teaming, and trust building, Eric presents a powerful and pragmatic framework for building highly adaptive, resilient, and trustworthy organizations.

Resilience: Keeping You, and Your Team, Stronger, Longer: In this session, Eric reveals a systems perspective on resilience by unpacking the interdependencies between personal, team, and organizational relationships that enable teams to be stronger, longer. He will explore how leaders can create the conditions under which team members are most likely to find both individual and collective strength. This requires both a developmental mindset and specific leader behaviors. Participants will learn how a “resilience manifesto” translates intent into tangible action to foster team resilience.

Called a “true master of his craft,” Eric speaks, writes, and teaches (Harvard, MIT, and elsewhere) about what it takes to lead when it matters most. He delivers practical insights into leading through purpose and values to energize high performance, even in the most turbulent times. He speaks to executive audiences around the world about the challenges of leading in fast moving, unpredictable circumstances.

Eric is co-author of the book, You’re It: Crisis, Change, and How to Lead When it Matters Most, and author of Three Critical Shifts in Thinking for the Evolving Leader, and Your Critical First 10 Days as a Leader. He is also the co-author, along with Dr. Leonard Marcus and Dr. Barry Dorn, of the second edition of Renegotiating Health Care: Resolving Conflict to Build Collaboration.

Eric has written more than 200 bylined articles on leadership, decision-making, and negotiation in top journals. His columns on leadership and management appear regularly at strategy+business where he is a contributing editor. He has written for CNN.com, Harvard Business Review, Leader to Leader, MIT Sloan Management Review, and many more. Eric has been covered or quoted in the Boston Globe, The Financial Times, Forbes, Inc., Knowledge@Wharton radio, The New York Times, The New Yorker, Second City Works, Yahoo! Finance, and many other outlets.

Eric is Associate Director, National Preparedness Leadership Initiative at Harvard University.
Eric delivers high impact presentations that are both pragmatic and inspirational.
Eric draws on his field research in crises as diverse as the Deepwater Horizon oil spill, Boston Marathon bombings, superstorm Sandy, and multiple public health crises including Covid-19.
One recent client said, "Eric changed the way [our] people think about leadership in turbulent times."

Moderate: Full refund up until 14 days prior to event, except fees (travel and service)